Unlock the secret behind the success of compagnies like Google, Uber, Spotify and many others
Are you working on user experiences then you want to achieve goals like:
Avoid calls to customer service center
Build a good customer relationship
It's not easy, we know!
Results are hard to achieve and cause stress
People in the team are unsure about the decisions to make
A lot of internal discussions are based on gut feeling
Luckily there is science, for a maximum chance for success
If you take a closer look at your goals, they include a particular behavior you want people to do.
That is interesting, because thanks to decades of research, we know how human behavior is formed:
A designer who doesn’t understand human psychology is going to be no more successful than an architect who doesn’t understand physics
UX Consultant & Author of book Psychology of Designers
What if you could unlock the power of science
to design more effective experiences?
Other clients achieved results like:
More online sales
Better lead management and follow-up
More customers using digital self service
Fewer calls after delivering bad news
Attracting top talents through a job offer
Saving co-workers time
Thanks to more effective design and copywriting on:
communications (e-mails, notifications, banners, landingpages,...)
"Anyone who intends to make advances in Customer Experience and is looking for intuitive tools should consider this path"
Benedict Decoster– Customer Engagement Manager @ Liantis
What can we help you with?
Become an expert yourself
Follow a training tailored to your needs
personalized with your company cases incorporated
Including lots of examples and practical exercises
Get expert help with your challenge
We co-create a solution based on science
Meanwhile you will learn the process and behavior techniques
Guided by insights in human psychology,
your job will become easier and more fun
No endless discussions any more, teams and managers are aligned
A bigger chance for success, as you design for real human behavior
Immediately applicable in your team, as the process is aligned with agile, design thinking, service design
Spending your budget on what really matters as you are able to select what is resonating with your target audience
No endless A/B testing on things that don’t matter
Innovation that leads to concrete results, you don’t just follow a hype, but start with strategical insights that in the end lead to concrete (re)designs of websites, emails, internal tools,...
We help our clients to apply this to their challenges
Some of our cases:
Now we know why we make certain decisions. We are not arguing anymore because we have the behavior psychology to fall back on. The whole team is much more aligned.
Lotte Semal, brand guardian
I absolutely see the value in behavior design. We're transitioning from an organization where features were dominant, with less emphasis on the end user.
I want to shift that focus.
I was looking for a uniform terminology and toolkit to communicate with others. Now, everyone is on the same page
Benedict Decoster, Customer Engagement Manager
Taking away our gut feeling, giving certainty, because it is based on science and researched with our target audience.
Gauthier Vervaeke, E-commerce manager
Why work with us?
More than 10 years of experience in using behavior psychology
We are no consultants. We highlight problems and immediately solve them. We support you all the way
You get short term results and long term impact, because we share our knowledge. No secrets!
We love how supported they make us feel:
MM news believes in us
When we launched HumanEyes, MM News asked for the scoop ;) We love to feel they support us.
Yes, we almost won Innovative agency of the year
That same year we were finalist for the Innovative Agency of the Year, next to agencies as Ogilvy.