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Unlock the secret behind the success of companies like Google, Uber, Spotify and many others
Improve conversions
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Avoid calls to customer service center
Build a good customer relationship
It's not easy, we know!
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Results are hard to achieve and cause stress
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People in the team are unsure about the decisions to make
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A lot of internal discussions are based on gut feeling
Luckily there is science, for a maximum chance for success
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If you take a closer look at your goals, they include a particular behavior you want people to do.
That is interesting, because thanks to decades of research, we know how human behavior is formed:
Are you working on user experiences then you want to achieve goals like:​
A designer who doesn’t understand human psychology is going to be no more successful than an architect who doesn’t understand physics
Joe Leech
UX Consultant & Author of book Psychology of Designers
What if you could unlock the power of science
to design more effective experiences?
Other clients achieved results like:​
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More online sales
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Better lead management and follow-up
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More customers using digital self service
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Fewer calls after delivering bad news
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Attracting top talents through a job offer
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Saving co-workers time
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...
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Thanks to more effective design and copywriting on:
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websites
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sales funnels
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apps
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communications (e-mails, notifications, banners, landingpages,...)
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internal tools
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...
"Anyone who intends to make advances in Customer Experience and is looking for intuitive tools should consider this path"
Benedict Decoster– Customer Engagement Manager @ Liantis
What can we help you with?
Guided by insights in human psychology,
your job will become easier and more fun
No endless discussions any more, teams and managers are aligned
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A bigger chance for success, as you design for real human behavior
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Immediately applicable in your team, as the process is aligned with agile, design thinking, service design
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Spending your budget on what really matters as you are able to select what is resonating with your target audience
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No endless A/B testing on things that don’t matter
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Innovation that leads to concrete results, you don’t just follow a hype, but start with strategical insights that in the end lead to concrete (re)designs of websites, emails, internal tools,...
We help our clients to apply this to their challenges
Some of our cases:
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Now we know why we make certain decisions. We are not arguing anymore because we have the behavior psychology to fall back on. The whole team is much more aligned.
Lotte Semal, brand guardian
@AVA
I absolutely see the value in behavior design. We're transitioning from an organization where features were dominant, with less emphasis on the end user.
I want to shift that focus.
I was looking for a uniform terminology and toolkit to communicate with others. Now, everyone is on the same page
Benedict Decoster, Customer Engagement Manager
@Liantis
Taking away our gut feeling, giving certainty, because it is based on science and researched with our target audience.
Gauthier Vervaeke, E-commerce manager
@Club Brugge
Why work with us?
More than 10 years of experience in using behavior psychology
We are no consultants. We highlight problems and immediately solve them. We support you all the way​
You get short term results and long term impact, because we share our knowledge. No secrets!
We love how supported they make us feel:
MM news believes in us
When we launched HumanEyes, MM News asked for the scoop ;) We love to feel they support us.
Yes, we almost won Innovative agency of the year
That same year we were finalist for the Innovative Agency of the Year, next to agencies as Ogilvy.
The webshop of Club Brugge was internationally honored
The new Club Brugge webshop earned the distinction of The Webby Awards Honoree in the Websites and Mobile Sites - Sports category, amongst the likes of ESPN, FC Barcelona and FC Internazionale Milano.
Are you the one who wants to make an impact?
Let's discuss your challenge
