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Become an expert in human behavior through our training programs

Gain confidence.
Design flows and communications that lead to desired behavior

No secrets! "We teach you what we have learned from over 10 years of field experience.

Putting theory into practice right away! Exercising on your own projects and cases.

Working better together as a team, thanks to common knowledge about human behavior and how to design it.

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”HumanEyes is currently training our UX team, which is highly diverse, including many new graduates as well as seasoned professionals. Thanks to the training, they are all utilizing the same toolbox. We're ambitious about keeping up in the field of customer experience and eventually leading it, so it's logical that we want to continue working with HumanEyes.”

Benedict Decoster – Customer Engagement Manager -Liantis

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Which trainings can add value to your team?

Our most complete training:
Human Centric Design Academy

Throughout this intensive training, you will acquire knowledge of over 40 behavioral principles that can be immediately applied to optimize your experiences.

HumanEyes Academy - certification

Our deepdives:
Upskill your team or tackle a concrete challenge in 1 or 2 days

Our deepdives can be a solution to one of these needs:

  • Do you face a challenge that your team is unsure on how to address? We provide a kick-start to help you arrive at a concrete solution

  • Do you want to upskill your team? Infuse knowledge into your team and create a unified mindset

Choose from this list or ask us for a tailor-made workshop:

Write copy that converts

Deliver bad news without causing escalation

A high-converting sales funnel

Attract top-notch talent with an effective job ad

Create a content flow that maximizes conversions

This is how you can write your own copy 

How to do research & use it to really improve experiences

3 ways we make sure the knowledge will stick

1. You will learn the science, but also how to apply it

Everything we teach is based on scientific research from the world's top scientists in behavior science, psychology and design. 

We have gathered and translated the insights and psychological techniques and translated them into actionable take-aways for you! 

Tiny Habits
Influence - Robert Cialdini
Thinking fast and slow - Daniel Kahneman
Emotional design - Don Norman
Online Invloed - Joris Groen
The Catalyst - Jonah Berger
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“Understanding is key first, but then it's about action! This is finally not just another method or process, but very concrete. Different to anything else I have learned so far.”

Veronique Vranckx - IT CX Specialist @ Proximus

2. You will practice, so this will become knowledge you'll really use

During the training we will co-create on your own challenges. Your own examples will be used to improve. 

This way you will be able to start improving your flows and communications right after the sessions.

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“I thought that the training was very hands-on. The fact that we had to bring our own examples and that these were truly incorporated into the course was great. Delving deeper into them and creating a connection to the theory. It was like: "Oh yes! Now I understand why things are the way they are.”

Inge Desimpelaere – Process Specialist @ Proximus

3. Thanks to our trainer with +10 years of experience!

With boundless enthusiasm and extensive experience, Kaat is a superb instructor for teaching your team behavior design.


She simplifies theory through hands-on examples and is well-versed in brands like, Liantis, and Club Brugge, offering practical solutions from real-world situations.


Feel free to ask her about anything you are working on.

Kaat Declerck - Trainer HumanEyes

This is what others say about the trainings

Super practical! In fact, the day after we allready applied some techniques during a meeting (curiosity e.g.). So that's good. Immediately usable tips and tricks.

Stefan Van Peteghem - CMO

@Bank van Breda

I had read some books like Cialdini, but never knew how to apply it to UX/UI design. The use of copywriting techniques, like how to communicate more humanly with your customers, has really helped me.

Sofia Michili - Service designer UX & Product manager Instructor


You can feel our team is now much more confident when designing new communications. We’re still using your insights daily.

Oya Uçar- Customer Base Manager

@De Tijd/ L'Echo

One of my other colleagues had also taken the training, and they had also said, "Actually, everyone should take it. We find it an interesting mindset, and it has definitely benefited our way of working.

Inge Desimpelaere - Process Specialist
@ Proximus

As our expertise is used everywhere, we trained so many differt people in different companies
Organized for you and your team

We have workshops for everyone!

Yes, for you as well!

  • Communication experts

  • Digital marketeers

  • Customer journey managers

  • Copywriters

  • E-commerce managers

  • Direct marketeers

  • Call center employees

  • UX'ers

  • CRM managers

  • And you and your team!

And you can even mix up everyone together. 

Personal feedback guaranteed

  • The trainings are given in English or Dutch. Practice and feedback is given in French as well.

  • The trainings are given for max 15 people, so we can guarantee personal feedback. ​

Always organized so it fits the team

  • ​Full day workshop, half days or coaching hours?

  • In-house, external training or webinars?

We discuss the formula together. So the trainings fit in your planning in the most efficient way.

How to get started?

1. Let's find a solution for your need

Contact Elien to discuss your challenge. We'll find the right training for you.

You want to learn all about this expertise? Or do you have a specific challenge?

2. Get a personalized offer

The investment will depend on the tailor-made solution. 

You will get a detailed description about what you will get, so you are able to decide or present to the internal decision makers.

3. Get a tailor-made training

Every training is given by our training expert and is tailor-made. 

To guarantee success we can even provide coaching hours afterwards, so the theory can be practiced and the first steps to become an expert are made.

Our trainings are always tailor-made
Let's find the perfect fit for you

Elien Van den Steen - HumanEyes

Thanks for your message. We will take contact within 2 working days.

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